Terms of Service

This agreement will continue, as a minimum, until all the payments detailed
above have been satisfied or until cancellation has been given via email or in
writing to Hartleys Family Martial Arts and the notice period as detailed in the
cancellation terms section of the form has been met.

  • This agreement is a commitment to retain a membership for the number of
    months stated above, regardless of changes in personal circumstances,
    unless cancellation terms state otherwise.
  • Should you continue to pay us by Direct Debit or Continuous Card
    payment after the number of payments, as stated on the front have been
    made, the agreement will become a month-by month rolling agreement for
    which a 1 month cancellation notice period by email or in writing to
    Hartleys Family Martial Arts is required.
  • Where the agreement does not have a fixed number of payments but has
    been set to “Until Further Notice”, payers are required, as a minimum, to
    satisfy the cancellation terms after which, the payer is free to cancel their
    standing order. If no cancellation terms have been added- our Standard
    Cancellation Period** rules apply.
    Breaching your Agreement
  • If you cancel your payments during the Minimum Term Period, all unpaid monthly
    instalment’s that are due or fall due during the Minimum Term Period shall become
    immediately due and payable by you.
  • If you fail to notify Hartley’s Family Arts Centres of your intention to cancel and stop
    your standing order, your account will fall into arrears and administration charges, as
    detailed in the payment section below, will apply. Until such time that you notify us of
    your intention to cancel, your notice period payments plus any arrears accruing on the
    account will become due.
  • Default Letters may be issued by post should you not respond to texts or
    emails. A further £15 charge will be added to the account for each letter sent.
    Payment
  • You must pay the monthly payments to us on the dates stated on this
    agreement.
  • If you fail to pay the whole or any part of the monthly payment on time,
    settlement via BACS or credit/debit card will be required. This will incur an
    administration fee of £10 if settled within the calendar month.
  • Should the account remain in arrears at the start of the following month a
    further £20 administration fee will become due. A further £20 fee will be
    added for each subsequent thereafter whilst the account remains in arrears.
  • We may refer any missed payments to a debt collection agency.
    Pricing
  • The centre reserves the right to increase prices of the membership at any
    point during the term of the membership.
  • The centre will give you at least 30 days’ notice of any price changes.
  • Whenever an increase is made to a standard price, you are entitled to
    terminate the remainder of the membership by providing one month’s notice
    to us, within fourteen days of receiving notice of the increase.
    Information about You
  • You must notify us, preferably by email, or alternatively in writing of any
    change in your home address or other information given by you in connection
    with this agreement.
  • We may record or monitor telephone conversations with you for training
    and/or research purposes.
  • Information held by us will not be shared with any third party other than the centre
    named on the front this form and your bank /building society.
  • Your personal information will not be used for any marketing purposes. We
    will only hold your information for as long as necessary.
  • You can request a copy of any of the data held by us. You have the right to
    rectification; the right to erasure.
  • We are compliant with the Data Protection Act and General Data Protection
    Regulation.
  • We are registered with the Information Commissioners Office where you can view your
    rights at www.ico.org.uk
    Temporary Illness or Pregnancy
  • In the event of illness, injury or pregnancy we can arrange for your account
    to be put on hold providing we receive notice by email or in writing together
    with appropriate medical evidence from your doctor.
    Cancellation by Email to dhartley@boltonmartialarts.co.uk
  • In the event of permanent injury or permanent illness, this agreement and
    the obligations under it, will be cancelled on production of appropriate
    medical evidence from your doctor
  • In the event of death this agreement will be cancelled and the deceased
    estate will not incur a liability under this agreement.
  • This agreement is cancellable either in accordance with the cancellation terms
    detailed on the front of the form or,
  • For agreements that do not have a fixed number of payments but have been set to
    “Until Further Notice”, unless otherwise stated, our Standard
    Cancellation Period** rules apply.
  • It is the responsibility of the payer to cancel once the notice period as
    detailed on the front of the form has been served.
  • Note that no refunds will be given where payments have been made and the student
    has not attended.
    Communication
  • Any written communication required as stated above must be sent to
    Hartleys Family Martial Arts via email at dhartley@boltonmartialarts.co.uk or posted by
    recorded delivery to Hartleys Family Martial Arts, Curzon House, 29 Brigade St, Bolton,
    BL1 4RP
    For other communication telephone Hartleys Family Martial Arts LTD on 01204 391 361
    Minimum Term Period is the shorter of the total number of payments due as detailed on
    the front of the agreement and the cancellation notice period terms. If the agreement
    does not have a total number of payments or any cancellation terms detailed, this will
    be the Standard Cancellation Period*
    **Standard Cancellation Period is a minimum of three months payments with a one
    month notice by email or in writing to Hartleys Family Martial Arts thereafter. This
    applies ONLY to agreements with no fixed number of payments.
    I hereby request Hartleys Family Martial Arts to make payments on my behalf to the
    above centre.
    I also hereby agree to make monthly payments as detailed above until the total amount
    due is satisfied or my notice period has been served in the event of cancellation. I agree
    that if my account falls into arrears, I will pay administration charges in accordance with
    the “Payment” section above. I also declare that I have read this agreement before
    setting the plan up and it and that I have received a copy.